Refund Policy - The Gypsy Goddess

Refund Policy: The Gypsy Goddess

Please Read Before Making a Purchase!

If you have a question about a product and are unsure, please email me before making a purchase that you may regret. I’m here to help you! You can reach me at: diane@thegypsygoddess.com

No Refunds for Digital Courses

Please note that all digital courses, including the Advanced Photoshop Techniques for Surface Designers & Illustrators, are non-refundable. Once you have enrolled and gained access to the course content, no refunds will be issued. We provide lifetime access to all digital courses, allowing you to learn at your own pace.

Refund Policy for Other Digital Products

We generally do not refund digital products. If you accidentally purchased the incorrect item, you will be provided with a coupon code for the correct product, and a new download link will be sent to your email.

**Note**: Use of refunded products on the internet is prohibited and will be flagged.

The Unique Nature of Refunding Digital Products

When a refund is requested for a physical product, the product is returned and the money refunded. However, when a refund is requested for a digital product, there is no way for the customer to truly return the purchased item. It remains in their possession indefinitely.

Requirements for a Refund on a Digital Product

To request a refund, you will be asked for the following information, which you can send by email to diane@thegypsygoddess.com:

1. Order Number: The order number with which you purchased your product from your ACCOUNT area on www.thegypsygoddess.com or in the email received. Please screenshot and add to the email along with the NAME of the product.
2. Description: Description of the item and/or order.
3. Reason: Reason for which the refund is requested.
4. Payment Method: Form of payment with which the purchase was acquired.

Requests for reimbursement will be analyzed, and the customer will be notified of the decision, whether the refund is granted or not, along with reasons.